Privacy Policy

1. Introduction

Finalyze a brand of Complete Financing GmbH, located in Baar, Schutzengelstrasse 45, CH-170-4014907-7, places great emphasis on the protection and security of your personal data. Our privacy policy aims to thoroughly inform you about the processing of your personal data on our website and associated pages, functions, contents, and our external online presences. As your trusted partner, we process your personal data received during our business relationship and while using our website. Ensuring the security of your data is our utmost goal. This privacy policy (hereinafter referred to as “Policy”) describes how we handle your data in the context of our services and online presence. It is based on the Data Protection Act (DSG), the Data Protection Ordinance (DSV), and other relevant special statutory regulations. We reserve the right to adjust this policy as needed. We recommend that you regularly check whether you agree with the updated provisions.

As your trusted partner, we process your personal data received during our business relationship and while using our website. Ensuring the security of your data is our utmost goal. This privacy policy (hereinafter referred to as “Policy”) describes how we handle your data in the context of our services and online presence. It is based on the Data Protection Act (DSG), the Data Protection Ordinance (DSV), and other relevant special statutory regulations.

We reserve the right to adjust this policy as needed. We recommend that you regularly check whether you agree with the updated provisions.

2. Scope of Data Processing 

a) Personal Data

Personal data includes all information relating to an identified or identifiable natural person. These include your name, address, email address, phone number, birth date, age, gender, tax identification number, and particularly sensitive data like health data or information from criminal proceedings. Finalyze GmbH collects, processes, and uses your personal data exclusively according to the provisions of the DSG and DSV. We only collect personal data that is necessary for the provision and processing of our services, received during our business relationship with you, required for the operation of our websites and apps, or voluntarily provided by you.

Types of processed data:

• Basic data (e.g., names, addresses)
• Contact information (e.g., email, phone numbers)
• Content data (e.g., text inputs, photos, videos)
• Usage data (e.g., visited websites, interest in content, access times)
• Meta-/communication data (e.g., device information, IP addresses)
• Tax-related documents (e.g., salary statements, tax documents)
• Insurance documents (e.g., policy summaries, insurance documents)

b) Processing of Personal Data

Finalyze GmbH adheres to professional confidentiality and secrecy obligations arising from data protection law, contract law, and professional secrecy. The processing of your personal data is limited to what is necessary to provide a functioning website and our contents and services. We only collect data that is actually necessary for the performance and processing of our tasks and services or that you have voluntarily provided us with. The personal data we collect is primarily used to conclude and process our contracts with customers and business partners. In addition, we process your personal data and that of other individuals for the following purposes:

• Development and offering of our services and products
• Communication with third parties and processing of their inquiries (e.g., quote requests from partner companies, media inquiries)
• Marketing and advertising (via various communication channels, including organizing events)
• Internal administrative purposes (e.g., ensuring system stability and security)
• Sending our newsletter

3. Your Rights 

a) Right to Information

You have the right to obtain information about the personal data we process. In particular, you can request information about the purposes of processing, the duration of data storage, the origin of the data, and the existence of automated decision-making, including the underlying logic and any recipients of the data.

A request for information must be made in writing, along with proof of identity, to the responsible person.

Upon receiving your request, we will inform you within the statutory period of 30 days whether and to what extent your request can be complied with. The provision of information can be refused, restricted, or postponed if legally justified or in the predominant interest of a third party or the company.

b) Right to Data Portability

You have the right to request the release of your personal data in a common electronic format if:

• the responsible entity processes the data automatically and

• the data is processed based on your consent or in connection with the conclusion or processing of a contract.

c) Right to Rectification

You have the right to request the correction of incorrect personal data unless:

• a legal provision prohibits the change or

• the data is processed for archiving purposes in the public interest.

Claims for personality protection are governed by Articles 28, 28a, and 28g-28l of the Civil Code. In particular, you can request that:

• a certain data processing is prohibited,

• a certain disclosure of personal data to third parties is prohibited,

• personal data is deleted or destroyed.

If neither the accuracy nor the inaccuracy of the relevant personal data can be established, you can request that an objection note be added.

You can also request that the correction, deletion, or destruction, the prohibition of processing or disclosure to third parties, the objection note, or the judgment be communicated or published to third parties.

4. Collection and Processing of General Data and Information

Our website conducts independent web analyses. Each visit to our website automatically collects certain data and information from the computer system of the calling device. These data include, among others:

• The type and version of the used browser The operating system used

• The referral URL (the previously visited page) The hostname of the accessing computer (IP address)

• Date and time of the server request

• Transferred data volume Message about the successful retrieval of the page

These data are stored for a maximum period of six months to ensure data security and to secure the stability and safety of our system. We use this data internally for forensic analyses in security incidents and for conducting security-relevant investigations. Thus, we ensure the protection of your data on our systems and take immediate protective measures in case of suspicion. These data are not merged with other data sources.

5. Data Security

During your visit to our website, we use the widely recognized SSL procedure (Secure Socket Layer) in combination with the highest level of encryption supported by your browser. Whether a page of our website is transmitted encrypted can be recognized by the closed display of the key or lock symbol in your browser line. In addition, we continually improve technical and organizational security measures to protect your data against manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

6. Use of Cookies
Our website uses cookies to optimize the use of our online offerings and make them more user-friendly. Cookies are small files that your browser automatically creates and stores on your end device when you visit our website. These cookies remain on your device until you delete them, allowing your browser to be recognized on your next visit. If you do not wish this, you can configure your browser to inform you about the use of cookies and allow this on an individual basis. Please note that disabling cookies may limit your ability to use all the functions of our website.

While using our website, we store various access data such as log files, IP address, date and time of access, name of the accessed file, access status, top-level domain, used web browser, and operating system. We use these data for statistical analyses, to optimize our server infrastructure, to determine access frequencies, and to improve user-friendliness and functionality of our website.

We distinguish the following types of cookies and functions:

• Temporary Cookies (Session Cookies): These are deleted after closing the browser.

• Permanent Cookies: These remain stored even after closing the browser and can, for example, save the login status or display preferred contents directly when the user revisits a website.

• First-Party Cookies: These are set directly by us.

• Third-Party Cookies: These are mainly used by advertisers.

• Necessary Cookies: These are essential for the operation of the website.

• Statistic, Marketing, and Personalization Cookies: These are used for reach measurement and storing user interests.

We inform you separately in our privacy policy or when obtaining consent about the use of cookies or „tracking“ technologies. You have the option to withdraw any given consent at any time or to object to the processing of your data by cookie technologies (opt-out). This can be done via the settings of your browser or by direct objection.

Our website uses cookies to analyze user behavior and improve the user experience. Cookies are small files that your browser creates and stores on your end device. They enable a recognition of your browser on a subsequent visit. You can set your browser to inform you about the use of cookies. Please note that disabling cookies may restrict the functionality of our website.

We store various types of data during your website visit:

• Usage data (e.g., visited pages, interest in content, access times)

• Meta/communication data (e.g., device information, IP addresses)

7. Integration of Third-Party Software and Tools
Our website utilizes external software and tools from third-party providers, such as function libraries, to enhance presentation and user-friendliness. The providers of these tools may collect users‘ IP addresses to transmit the software to the users‘ browsers for security purposes and to optimize their offerings.

The following third-party provider tools are utilized:

Google AdWords: We use Google AdWords and its associated conversion tracking. Google places a cookie on your device when you click on a Google ad placed by us. These cookies expire after 30 days. Both we and Google can determine if a user has clicked on the ad. For more information and opt-out options, please visit https://adssettings.google.com.

Google Remarketing: This feature allows us to display targeted advertisements within the Google advertising network. Google stores a cookie in your browser to identify you on other websites and present relevant advertisements. For more information and opt-out options, please visit http://www.google.com/settings/ads.

Google Analytics: We use Google Analytics to analyze website traffic. This analysis is conducted across devices if you have a Google user account. For more information and opt-out options, please visit https://www.privacyshield.gov/EU-US-Framework.

Privacy Notice for Facebook Use:
Our website integrates features of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When using Facebook plugins on our site, a direct connection between your browser and the Facebook servers is established, sending data to Facebook. If you have a Facebook account, these details can be linked to it. To avoid such association, we recommend logging out of Facebook before visiting our website. All interactions, such as using the comment function or clicking the „Like“ and „Share“ buttons, are also transmitted to Facebook. For detailed information, please visit https://de-de.facebook.com/about/privacy.

Privacy Notice for Instagram:
Our website includes services from Instagram, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account and click the Instagram button on our site, the contents of our website can be linked to your Instagram profile, allowing Instagram to associate your visit to our site with your user account. We, as the website provider, do not receive any knowledge of the content of the transmitted data or its use by Instagram. For more information, please refer to Instagram’s privacy policy at http://instagram.com/about/legal/privacy/.

Newsletter via WhatsApp:
We also offer our newsletter through the instant messaging service WhatsApp, a service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Some user data may be processed on WhatsApp servers in the USA. WhatsApp guarantees compliance with EU data protection standards through the EU-US Privacy Shield. Detailed privacy information is provided by WhatsApp. To subscribe to our WhatsApp newsletter, you need a WhatsApp account. Details on the data collected by WhatsApp during registration can be found in their privacy policy. When you sign up for our WhatsApp newsletter, your mobile number, IP address, and the date and time of your registration are processed. During the registration process, we obtain your consent to send the newsletter, describe the content specifically, and refer to this privacy policy. The basis for sending the newsletter and the associated data analysis is Art. 6 Para. 1 lit. a) of the GDPR. You can revoke your consent to the newsletter dispatch at any time according to Art. 7 Para. 3 of the GDPR by informing us of your revocation or adjusting the settings in the WhatsApp software on your device.

8. Use of Contact InformationVersand:
The use of contact information published in the legal notice for sending unsolicited advertising and information materials is hereby rejected. We reserve the right to take legal action in case of the unsolicited sending of promotional information, such as spam emails.

9. Hosting and Email Dispatch:
The hosting services we utilize include infrastructure and platform services, computing capacity, storage space, database services, email dispatch, security services, as well as technical maintenance services, which are necessary for the operation of our website.

10. Transfer of Personal Data Abroad:
Normally, we do not share personal data collected in the course of our business activities with third parties. However, it may be necessary to transfer data to third parties for the processing of business orders, always in accordance with the provisions of the DSG (Data Protection Act). We transfer personal data only to countries confirmed by the Federal Council to have an adequate level of data protection. In other cases, we take measures to protect your data by concluding standard contractual clauses with recipients in these countries.

11. Protection of Personal Data:
We implement appropriate technical and organizational measures to protect data, both in terms of data processing and storage, as well as our online presence. Despite these measures, data transmission over the internet is uncontrolled and cross-border, which means complete protection cannot be guaranteed. Therefore, we cannot assume liability for the security of data during internet transmission.

12. Retention of Personal Data:
Personal data stored by us is retained according to operational necessities and legal requirements. Personal data related to our newsletter subscription will be promptly deleted upon unsubscription.

13. File Downloads:
No personal data is required for downloading files from our website.

14. Contact:
For questions regarding data protection or data processing, please contact the responsible party in writing at info(@)finalyze.ch.

15. Broker Services:
We process our clients‘ data in accordance with data protection regulations to provide contractual or pre-contractual services. Data processing includes client’s basic data, contact details, contract data, and payment information. We may also process special categories of data, such as health data, if necessary for our assignment. Client and contract data are only transferred to third parties when necessary for contract fulfillment or required by law.

16. Data Processing within Our Contractual Relationships:

At Finalyze GmbH, we place great importance on delivering our services in a transparent and customer-oriented manner. This includes the careful processing of data from our contract partners, prospects, and customers. Our goal is not only to fulfill our contractual obligations but also to exceed your expectations.

To this end, we process relevant data necessary for initiating, conducting, and concluding our contractual relationships. This includes, for example, your name, address, contact details such as email addresses and telephone numbers, as well as specific contract details. These pieces of information allow us to tailor our services efficiently and according to customer needs.

We assure you that we handle your data responsibly and use it solely for agreed purposes. Our processing practices comply with the provisions of the Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR). We are always committed to maintaining transparency in our data processing procedures and are available to answer any questions you may have.

17. Copyrights:

The copyrights for all contents of this website are owned by Finalyze GmbH or the specifically named rights holders. Use without prior written consent is not permitted.

18. Commitment to Safety and Quality in Our Online Offerings:

At Finalyze, our goal is to provide you with a secure and high-quality online experience. All information on our website is created and updated with the utmost care and to the best of our knowledge and belief. Nevertheless, we cannot rule out the possibility of errors or outdated information. For this reason, we do not guarantee the completeness, accuracy, or timeliness of the information provided on our website.

We understand that the security of your data is of utmost importance. Therefore, we use state-of-the-art technologies and procedures to protect your data from unauthorized access and misuse. At the same time, we would like to point out that data transmission over the Internet carries risks. We cannot guarantee that information is completely protected during transmission over the Internet.

Our website may contain links to external third-party websites for which we are not responsible. We carefully select external links, but the responsibility for the content of these linked pages lies with their operators. We expressly distance ourselves from all content that may be illegal or against good morals.

19. Changes to the Privacy Policy:
Any changes to this Privacy Policy will be published on our website. In the event of significant changes, we will inform you accordingly.

20. Data Protection Officer:
For any questions regarding data protection, please contact our Data Protection Officer at info(@)finalyze.ch.